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Our Refunds policy lasts 14 days after you receive your item. If 14 days have gone by since you've received it, unfortunately, we cannot offer you a refund.
To be eligible for a refund, your item must be damaged or faulty upon arrival. We do not offer refunds for sizing errors or purchase errors. Our reasoning for this is that we will not resell opened or previously worn items to our customers.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Firstly, send us an email at email@example.com, then after our approval, we'll give you the address you can then send the item to.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.